The Faculty Knowledge Base is available to address as many needs as the Educational Technology Center is capable of handling. This page exists to help direct you to any other resources available online that might be able to better assist you with any issues you might be having.
- Others Areas of CIDDE
- Technology Help Desk
- Registrar’s Office
- Pitt People Finder
- Placement Exams
- Tutoring and Advising
Classroom Services is Pitt’s central resource for instructional technology. We offer a variety of services to the University community, which include delivering technology to classrooms, lecture video recording, long-term equipment loans, and more.
Please browse our list of available technology, peruse our service options below, and feel free to contact us at any time with questions or concerns regarding integrating technology into your classroom. You can reach us at 412-648-7240 or email@example.com.
The University of Pittsburgh Testing Center (UPTC) is a free walk-in service for students currently enrolled at the University of Pittsburgh. They administer computer-based and paper-based examinations for distance education courses, make-up exams for on-campus courses, testing through the Office of Disability Resources & Services, and can assist with off-campus testing when needed.
Please review their General Information about the Testing Center before arrival to ensure a quick and seamless registration.
The Technology Help Desk is available 24 hours a day, seven days a week to answer all of your technology-related questions.
You can also read our online help sheets for detailed instructions on a wide variety of services, including email, anti-spyware software, the MyPitt.edu web portal, spam and virus filtering, and more.
The Office of Measurement & Evaluation of Teaching (OMET) conducts Teaching Surveys on behalf of instructors each term. Instructors value your responses and you are encouraged to complete each survey you receive.
The Center for Instructional Development and Distance Education offers a variety of Accessibility Resources:
- Offers closed caption decoders and assistive listening devices to the University community at no cost
- Installs and supports display devices in classrooms and lecture halls that open and display captioned content
- Installs (within 24 hours) assistive listening devices at the request of an instructor, student, or Disability Services
- Provides copies of Dragon Naturally Speaking 10 for loan
- Assists faculty and students with the creation of captions for instructional videos
- Licenses and supports streaming media applications that feature captioning
- Support for blind, deaf and other users with disabilities
The Faculty Knowledge Base contains support documentation for Blackboard, Panopto Video, and Turnitin, as well as various video editing software such as iMovie, Windows Movie Maker, and Adobe Premiere Pro. The Educational Technology Center in B-23 at Alumni Hall also provides access to various other Pitt supported technologies. These technologies include other lecture capture solutions such as Articulate, Camtasia and Adobe Captivate, however training for these technologies is somewhat limited.
For more in-depth software training on these, or other software not included in this list, Educational Technology Services recommends using Lynda.com. Simply sign into Lynda.com using your Pitt username and password following the guidelines outlined at on our Lynda.com Knowledge Base post. Once you are logged into Lynda.com, you can search for the software you are interested in to find in-depth tutorials on all different kinds of software.
The Technology Help Desk is available 24 hours a day, seven days a week to answer your technology-related questions.
- Submit a help request online
- Call 412 624-HELP 
- Click the Live Chat button to chat live with an analyst
- Send an email to firstname.lastname@example.org
The Technology Help Desk can provide 24/7 support on a wide variety of areas, such as:
Schedule of Classes / Class Roster
Connecting to PittNet
Logging into Box
Logging into Lynda.com
Microsoft Lync Help
Mobile Device Charging Stations
My Pitt Portal Help
Network and Web Help
Phone and Conferencing Services Help
Secure Remote Access
The Office of the University Registrar is an office focused on providing the highest levels of student, faculty, and staff service and maintaining the highest level of academic records integrity and security. Our office is the official source for all student academic records. We oversee a number of functions. These functions include the monitoring of the end-of-term grading process, processing of grade changes, enrollment, publication of semester course offerings and final examination schedules, classroom scheduling, enrollment and degree verification, transcript processing, ad hoc reporting and fulfilling many types of requests for student information.
Students that wish to add or drop a class can contact the Registrar’s Office. If you know that you are registered in a course, but are not seeing the course in CourseWeb, it is possible that your instructor has not activated or made the course available in CourseWeb. Students should contact their instructor to verify their enrollment status, and the status of their CourseWeb course.
You can use this form to find people at the University of Pittsburgh. Enter the username or the person’s full name or last name to perform the search. You can view details of the person by selecting the name link.
Placement exams are handled by each individual department. The main departments that handle placement exams are:
Tutoring and Advising is handled through each department individually. The Dietrich School of Arts and Science Academic Resource Center offers a variety of tutoring services, and can connect you to advising officers in each subject within. For all other departments, contact your instructor or the University Operator to direct you to the department you need.
The University Store on Fifth Avenue is your one-stop shop for textbooks, school supplies, software, computer accessories and more.
4000 Fifth Avenue
Pittsburgh, PA 15213